Shipping Policy for Fluffbunapo

Effective Date: January 6, 2025


1. General Overview

At Fluffbunapo, we are committed to delivering your premium footwear safely and efficiently. This Shipping Policy outlines the shipping options, costs, and timelines for orders placed on www.fluffbunapo.com.


2. Processing Time

  • Orders are processed within 1-3 business days of confirmation, excluding weekends and holidays.
  • Once your order is shipped, you will receive a confirmation email with a tracking number.

3. Shipping Options

a. Domestic Shipping (United States)

  • Standard Shipping: 3-7 business days.
  • Express Shipping: 1-3 business days.
  • Overnight Shipping: Next business day delivery (for orders placed before 12:00 PM PST).

b. International Shipping

  • Shipping times vary depending on the destination country, typically ranging from 7-21 business days.
  • Delivery delays may occur due to customs processing or local courier schedules.

4. Shipping Costs

  • Shipping fees are calculated based on the shipping method, destination, and the total weight of your order.
  • Shipping charges will be displayed at checkout before payment is completed.

Free Shipping Offers:

  • Free standard shipping is available for orders exceeding a specified amount (e.g., $100 within the U.S.). Check our website for current promotions.

5. Customs and Duties

For international orders:

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • Fluffbunapo is not responsible for delays caused by customs clearance processes.

6. Delivery Issues

a. Incorrect Shipping Address

  • Please ensure that the shipping address provided is accurate and complete.
  • Fluffbunapo is not responsible for shipments lost due to incorrect or incomplete addresses.

b. Lost or Stolen Packages

  • If your package is marked as delivered but you have not received it, please check with neighbors or your local courier.
  • If you still cannot locate the package, contact us at info@fluffbunapo.com, and we will assist in filing a claim.

c. Delayed Shipments

  • Delivery timelines are estimates and may be impacted by external factors such as weather or courier delays.
  • We will work with you to resolve any delays or issues as quickly as possible.

7. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
  • Tracking updates may take up to 24 hours to appear.

8. Returns and Shipping

  • If you need to return or exchange a product, please refer to our Refund and Returns Policy for detailed instructions.
  • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

9. Contact Us

For questions or concerns about shipping, please contact our customer support team:

  • Email: info@fluffbunapo.com
  • Phone: (805) 772-5016
  • Address: 120 Orcas St, Morro Bay, California, United States